Your career, accelerated by opportunity

Thomas didn’t need long to know OpenRoad was somewhere he could plant roots. From the start, he felt genuinely welcomed — and when he did what he does naturally, asking questions just to understand things more deeply, everyone was happy to engage.

“Every day is new, and you can feel the potential. The excitement here is contagious.” But what resonates with him the most is the way leadership constantly emphasizes that OpenRoad wants to be known for being the best — not just at work, but as people. Character matters here, and for Thomas, that’s key.

As an Account Manager, Thomas is in the business of relationships — learning his clients’ businesses inside and out to make sure every carrier gets excellent service, expert advice, and responsive updates. Clear, genuine communication is something he takes personally.

“Carriers work really hard. Anything I can do to make their lives a little easier, I take personally. Whether that’s responding right away, or just checking in to see how their family is doing.”

Over the years, Emily has worn many hats at OpenRoad, and she credits the company’s genuine desire to develop its people and give them more responsibility for shaping the trajectory of her career. That kind of investment isn’t something she takes for granted.

“Everyone is valued here, and we all work together — it’s fast-paced, but the atmosphere is genuinely positive. We do hard work and we have fun doing it.”

As part of the Accounts Receivable team, Emily plays a critical role in protecting carriers’ businesses. Through building strong relationships with brokers and shippers, diligent risk monitoring, and working closely with teams across the company, she makes sure carriers are paid what they’re owed and protected from bad brokers.

“People think AR is just collecting money, but it’s so much more than that. We’re here to protect our carriers and help them win.”

When the opportunity came to join OpenRoad Financial, it felt like the perfect fit. “The culture was so different. I could tell people actually cared — and leadership isn’t distant or uninvolved. They swing by my desk to chat all the time.”

As a Business Development Representative, Delicia helps connect carriers to the best financial tools to keep their businesses moving and protected. Someone who thrives on building genuine relationships, her standout memory is landing her first fleet client — a win that took months of listening, learning their needs, and finding the right solution.

“Not only was it really cool to make a real difference for a hardworking carrier, but it gave me confidence that I could impact the growth of our business too.” That’s the kind of work that keeps her excited about what’s ahead. “Recognition is huge here — and I feel it.”